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VA/MD/DC

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News

Newsletter – April 2025

Spring Into Action with Mars Hill! 

As we step into the beautiful month of April, we’re excited to bring you helpful tips. With the change of season comes new opportunities to enhance your property and home, celebrate the joys of spring, and care for the environment! 

Earth Day-April 22nd: Go Green and Save Green!

Earth Day is a wonderful reminder to focus on sustainability and environmental responsibility. At Mars Hill, we’re committed to helping our tenants and property owners reduce their environmental footprint. Here are some eco-friendly tips to celebrate Earth Day:

✓ Host a community clean-up: Gather a group of friends, family, and neighbors to clean up a local park.

✓ Start or support a recycling program

✓ Go paperless

✓ Walk, bike, or use public transportation

✓ Turn off lights when not in use

✓ Get outdoors and connect with nature: Go hiking, bird-watching and enjoy all that nature has to offer!

A Time for Renewal!

Spring is often seen as a season of renewal and fresh beginnings. The longer days, warmer weather, and blossoming nature reminds us that it’s a perfect time to refresh our lives, our spaces, and even our mindsets. Here are a few ways to embrace spring’s spirit of renewal for our home and ourselves:

Spring Cleaning – power washing patios and driveways

Exterior Spruce-Up – trimming reachable tree limbs and bushes.

Annual checks – checking for winter damage and functioning A/C’s

Personal renewal – for your body, mind and soul with good eating, reading and church!

 

Wishing you a happy April,

Margaret Strain, Team Leader

Business Development and Marketing

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Newsletter – March 2025

Free Vector | Hand drawn hello march banner or background 

Exciting News: We’re Now Using PropertyMeld! 

We’re thrilled to announce that we’ve partnered with PropertyMeld, a cutting-edge maintenance management platform designed to streamline the repair process and enhance your experience.

With PropertyMeld, you can:
– Easily submit maintenance requests online
– Schedule repairs at your convenience
– Receive real-time updates on your request status
– Communicate directly with vendors and our team

Our goal is to provide faster, more efficient service while keeping you informed every step of the way. Have questions? Reach out to our team—we’re here to help!

Spring Into a Fresh Start!

As the days grow longer and the air fills with the scent of blooming flowers, there’s no better time to refresh your space—inside and out. Spring cleaning isn’t just about dusting off shelves; it’s a chance to clear out the old, make room for the new, and breathe new life into your home (and mind!).

Here are a few quick tips to kick-start your cleaning spree:
Declutter first: Donate or recycle items you no longer need.
Deep clean essentials: Focus on overlooked spots—windows, baseboards, and under furniture.
Bring in nature: Add a few plants for a fresh, vibrant vibe. (Be sure to put plastic bowls or saucers to prevent discoloring to flooring.)

A tidy space can boost productivity, improve your mood, and help you feel ready to take on all the opportunities this season brings. Happy cleaning!

Wishing you a lucky March,

Margaret Strain, Team Leader

Business Development and Marketing

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Update from MHRG, February 2025

Updated Landlord and Resident Handbooks

Each quarter, we draw from our extensive experience managing hundreds of leases, renewals, and work orders across Texas, Virginia, and Washington, DC, to update our handbooks with the latest and greatest practices in property management. We’re excited to announce that our 1st quarter handbooks are now finalized and available on our website or through your portal. These handbooks are included in all rental and landlord contracts, offering clear guidance on our policies and procedures to promote transparency and accountability. To make it easy to identify updates, all changes are highlighted in RED.

 

Month of LOVE!

Loving your home means caring for it year-round, especially during cold weather. Preparing your home for winter not only protects it from potential damage but also keeps it cozy and energy-efficient. Start by sealing drafts around windows and doors to keep the warmth inside and the cold out and don’t forget to clear gutters of debris to avoid ice dams. Simple steps like these help you create a comfortable, safe haven that’s ready to weather the chill, so you can truly love this season.  TIP:  To avoid excessive electric bills, lower your thermostat when the temperature is below freezing to avoid using emergency/auxiliary heat systems. 

This February, show Mars Hill Realty Group some love by sharing your positive experiences with friends, family, and online communities. Your referrals and reviews mean the world to us and help us continue providing exceptional service to our clients. Whether it’s a quick shoutout on social media or a glowing testimonial, your support keeps us motivated and thriving. Look us up on Facebook and Instagram, click “follow” and stay updated on upcoming National Days celebrations. Thank you for being a part of the Mars Hill family!

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Why list us as Additional Insured for Landlord Policies

To ensure that we are unified in our efforts to address any joint risk, we ask Landlords to list us as “Additional Insured” on their Landlord policies. “Additional Insured” is not the same as “Additional Interest.”  “Additional Interest” simply means we are notified of cancellations, renewals and policy changes, it does not extend any coverage.  

Mars Hill Realty has proven risk-reducing processes, but it’s also important that we carry proper insurance.  At minimum, we carry workers compensation, employment practices liability, commercial general liability, business auto coverage and errors and omissions.  

As part of our overall risk management strategy, property owners are required to add “Mars Hill Realty Group, INC” as “Additional Insured” on their landlord policy to protect us from claims that may arise when managing their home.  Although we have no financial interest in the property, we take on a lot of the risk and liability.  If litigation were to take place, having the owner’s policy cover both the owner and Mars Hill would help to structure a unified defense that could reduce the total legal expense. Since the owner is ultimately responsible for these expenses, it would mitigate overspending by giving the owner more control.

When a Landlord is reviewing coverage, they might as well inquire about other benefits such as “Loss Rent Protection” and make sure their coverage is adequate.  We have put together a list of companies and contacts that can help below.  

TEXAS

Safeco – Evans, Ewan and Brady (Spanish speaking available) – 512-869-1511, MelanieA@eebins.com

State Farm – Todd Hargrove – 512-863-2587, Todd@Toddhargroveinsurance.com  

Farmers Insurance – Rob Hilton (Spanish/French speaking available) – 512-864-1719, rhilton@farmersagent.com

VA/MD/DC

Travelers – Brock Norton (Marie White) – 571-723-4473; Marie@BrockNorton.com

State Farm – Jim Chen (Spanish/Chinese speaking available) – 410-766-4484; jimchenagent@gmail.com

Farmers Insurance – John Weis (Spanish/Korean speaking available); 703-475-4333; jweis@farmersagent.com

Central Insurance – Danaher-Skews and Associates (Sharon Brown) – 703-969-6286; Sbrown@danaher-skews.com

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The Law Of Attraction – How a 35 year Old Townhome Beat the Market

The Law of Attraction?  Don’t worry, I’m not talking about a mythical dating strategy.  The foundation for any great real estate investment is the type of occupant you attract.   The Law of Attraction is that you generally will attract an occupant that is somewhat equal to the condition of your property.  To some of you, that may be a scary thought!

This year, I purchased a home that needed a LOT of work.  Click here to check out the details in a video I posted.  

Since it was my own home, I had FULL CONTROL of the decisions and knew what upgrades were needed to maximize the Law of Attraction.  As a result, we broke a 16-month record for the oldest Townhome to rent, for the highest price, in that entire zip code in under thirty days.  It took us five days and we received multiple applications.

Do you want similar results?  Our most successful real estate investors are those that give us full creative control to make updates and repairs to maximize the Law of Attraction.  They experience less time on the market, less problem tenants, higher rent and multiple applications.  We understand that there are no guarantees, and the budget plays a large role, but if you let us, we’ll put the Law of Attraction to work for you!

Thanks for your continued trust in our property management services!

Your Favorite HOMEboy,

Edward W. Lui, Broker/Owner

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Mars Hill Filter Delivery Service

Changing your HVAC air filter monthly is one of the smallest home maintenance habits you can develop but it can result in the greatest positive impact to your health and finances.

– Edward W. Lui, Mars Hill Realty Group Broker/Owner

Over 90% of our owners have participated in this program to ship filters to our residents on a monthly basis so that they can have a visible reminder on their doorstep to perform this often neglected task.

Our Filter Delivery Service is a mandatory program for our residents when the owner has opted in to this service.  We believe the health, preventative maintenance, and long-term financial benefits far outweigh the program costs.

Here are the benefits to our residents:

1. FINANICAL
Save up to 30% on operating costs – A dirty coil can reduce airflow and drop the efficiency of your equipment. This means you will pay more to run the system longer than it needs to. Research conducted by LSU shows that residents can save about $30/month with a clean system that is serviced regularly.

2. HEALTH
Reduces the amount of particulates in the air and prevents mold from developing in the system.

3. COMFORT
Reduce the likelihood of a surprise HVAC failure – HVAC’s never fail at a convenient time. In fact, when it fails during the summer months, it could take several weeks for a replacement due to the busy workload of technicians, equipment ordering delays and need for multiple bids.

4. PEACE OF MIND
Receive a visible reminder to replace your filter each month – Failure to change your filter each month will result in an HVAC servicing charge to your deposit. This charge alone could pay for your filter program. Now you will never forget because the filter will be delivered to your doorstep!

5. CONVENIENCE
Save time from having to purchase filters – No need to make trips to Home Depot or browse around on the Internet. We take care of finding out the right size and sending it to you each and every month.

Here are the benefits to our owners:

1. Higher chance of filter replacement
Most residents have not developed the habit of regular filter replacement. Proctor Engineering Group conducted a study and found that more than half of all air conditioning problems are due to a dirty or clogged filters and/or coil.

2. Protect your HVAC unit from the expenses of early repairs and failure
Early repairs or a full replacement can cost several hundred to several thousand dollars.

3. Protect your HVAC ductwork
Reduce the need for cleaning of the duct work and other related components.

4. Convenience
Tenants receive filters every month regardless of how many are needed in the home. We fully manage this program as tenants come and go.

5. Increased Accountability
Although the lease requires filter replacement, there really is no way to enforce it. With this program, we show our residents how to change the filter during our walkthrough and each filter is packaged with directions and an expiration date so we have increased accountability.

Case Study:

You can read about benefits all day long but sometimes all it takes is a photo to see the difference!

In a home we manage in Virginia (where the air conditioning is not running as hard as in Texas), we took a photo to compare two filters, that are replaced monthly, after just 1 month of usage:

This HVAC unit probably runs less (more efficient) than our average rental home unit if you consider the following:

• The home’s entire HVAC system (unit, ductwork, duct location, etc.) was designed and engineered for efficiency and properly sized according to the load calculations.

• The home was constructed in 2017 using SIP panel construction (eliminates thermal bridging and provides a more consistent R-value), spray foam and highly insulative Low-E 366 with Argon Gas Aluminum clad windows.

• This home uses a Carrier Infinity two-stage variable speed furnace and 17 SEER variable speed 2 ton heat pump. The home has an Aprilaire de-humidifier dedicated to removing moisture in the air to improve the system’s cooling efficiency.

• Ceiling fans are installed in almost every room in the home.

Regardless of all these fancy HVAC credentials, this unit still benefits from a monthly filter change. We would much rather have a clean filter in our HVAC unit instead of breathing air from the dirty one for an additional two months, wouldn’t you?  Operating with a clean filter would also result in less strain on the HVAC system, prolonging the longevity and reducing unexpected maintenance calls.

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Home Showing Procedures (if you do not have an agent):

There are two types of methods you can use to find a home for sale or rent.

The first is the old-fashioned way.  You email or call up the phone number for every home you are interested in and set an appointment with those respective owners/listing agents. Since you are setting the appointments and talking directly to the owner/listing agent, you may feel like you have more control of the process.  However, what you may not realize, is that the owner/listing agent has no duty to represent your best interest in the transaction.  Furthermore, calling multiple properties and dealing with multiple owners/listing agents is cumbersome and a waste of time.  It’s very unlikely that you’ll be able to get 4-5 different people to meet you on your busy timetable and you’ll end up making multiple trips on multiple days just to see the properties you’re interested in.

  • Advantages:  Direct interaction with the owner/listing agent
  • Disadvantages:  No professional representation; inefficient coordination for home showings; SLOW

The second way is to get representation.  Having a real estate professional represent you enables you to schedule property showings in a much more efficient manner since they have access to the home via a secure keycard.  You have a much higher likelihood of grouping your property showings of up to 3-5 homes in a 1 hour period.  Furthermore, if you work with me specifically, you get a Master Certified Negotiation Expert to go to bat for you and you get my market insight to help you determine if the price you pay is a fair amount.

The “advantage” of interacting directly with the owner/listing agent can turn out to be your greatest disadvantage due to your lack of market knowledge and negotiation expertise in this industry.  Just ask yourself, would you consider it an advantage to represent yourself in court?  As a property manager and real estate broker, I can use my experience to help my clients in the buying process and share proven tips to increase their chances of success.

  • Advantages:  Professional representation – negotiation expertise, market insight, broker and property manager experience; 100% commitment from an agent who cares about your interests; FAST
  • Disadvantages:  None

Which way do you want to do business?

If you’re ready to do business with us, we’d be honored to help! Contact us to conduct an initial phone consultation so that we can start by sending you a list of homes that meet your criteria!

 

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Feasibility Period for Land Contracts

Step 6:  Feasibility Study

Check out this beauty!  It’s a Footprint Certification Plat that the soil experts at JT Frazier and the septic design company, Nokesville Design, put together to submit to Fairfax County.  They also worked with a survey company, Schools and Townsend, for the boundary and topographic information.  As you can tell, it’s a lot of coordination between many different companies.  There may be some companies that have the septic designer and soil engineer under one roof, but not in this case.

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