Move Out Procedures

From Resident Handbook Chapter 5f:

Post Move Out Walkthrough - The resident must be moved out by 11:59 p.m. on the day the lease ends.
- All keys, fobs, pool passes, parking passes, and garage openers should be returned to the office in a labeled zip lock bag during business hours so that we know what is accounted for on the move-in condition form.
- A representative from Mars Hill will conduct a move-out walkthrough within 48 hours. The purpose of this walkthrough is to compare the condition of the home after move-out to how it was before the resident moved in. This is done by using the (TX) TAR INVENTORY AND CONDITION FORM (I&C) or (VA/MD/DC) GCAAR PROPERTY INSPECTION REPORT that the resident filled out one week after moving in. Any cosmetic or mechanical defects found in the home not listed by the resident at move-in will be the responsibility of the resident.
- Residents are not expected to be present for the walkthrough, though they may choose to be. If you choose to be present, you must notify our office so that we can send you the date of our appointment. Move-out walkthroughs will not be conducted on major holidays or weekends.

Security Deposit - The security deposit is determined at the time the rental application is approved, and the amount is clearly stated in the lease. This is meant to secure a complete and faithful performance by the resident of all terms and conditions of the lease agreement. If the resident becomes in breach of the lease due to physical damages or any charges that have not been reimbursed through the term of the lease, the lease may be terminated and the costs will be taken out of the security deposit.
- You can expect to receive the Itemization of Security Deposit within thirty days of your move out date. If you do not provide a forwarding address upon your move out, you will not receive an itemization of security deposit or any refundable portion of the security deposit.
- The security deposit can never be used as the last month’s rent. If the last month’s rent is not paid, it could lead to additional late fees, a negative rental verification history, and/or a possible eviction on your record which could negatively impact your credit.
- Tenant agrees that no interest will be accrued and paid on the security deposit.