Summary Of Fees
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- After Hours Charge – If a walkthrough must be conducted outside of normal business hours, the tenant may be subject to a $200 convenience fee
- After Hours Work Order Charge – If a work order must be conducted outside of normal business hours because the tenant is not ok with remote entry, they will be subject to a $90 tenant trip charge.
- Certified Letter – $20 if any resident caused a situation that demands a certified letter.
- Changes in Lease – There will be a $75 administrative fee for any modifications to lease requested by the tenant. This can include change in move-in date, move-out date, and changing lease holders.
- Collection Fee – $350 should any resident account be sent to a collection agency.
- Court Costs – If any court costs are incurred, residents will be responsible for actual court costs plus a $100 administrative fee for any filings.
- Daily Rent – Residents will be charged prorated rent for each day they are in possession of the home until all keys are surrendered.
- Early Disconnect Fee – If a tenant cancels utility service prior to the lease end date, they will be charged a $50 administration fee and could be liable for any utility reconnect fees incurred by the management company.
- Early Termination Fee – Resident agrees to be charged an Early Termination Fee equal to one month’s rent if they terminate the lease prior to the lease end date (also see Re-let Fee)
- Expedited Move-In – If you must move into the property within three business days of the application acceptance, a $150 fee is charged.
- Failure to Connect Utilities – $50 per utility service. Residents will also be responsible for any bill Mars Hill receives for the dates of your tenancy. Mars Hill retains the right to terminate utility services held in Mars Hill’s name at any time.
- Failure to Show Home – Failure to cooperate with showings during your tenancy is a breach of lease. Tenant agrees to pay a fee equal to 1 month’s rent for failure to cooperate with showings. All scheduled showings will provide a 12-hour notice.
- Failure to Schedule a Work Order – $70 will be charged to the resident for failing to schedule a work order within 7 days after submitting it through the portal and receiving vendor contact information.
- Failure to Schedule a Time-Sensitive Work Order – $100 + a $75/hour fee for our Property Manager to supervise will be charged to the resident for failing to schedule a work order within 24 hours after submitting it through the portal and receiving vendor contact information.
- HOA Violation Fees – Residents will be responsible for all HOA violation fees incurred during their residency in addition to a $10 processing fee.
- Residents Benefit Package – $40/mo or $35/mo depending on the package selected. The Filter Delivery Service is included in both packages. (If applicable)
- Holdover Fee – as per lease
- Late Fees – Late/NSF Fees – A ten percent (10%) late charge will be applied on the fourth (4th) day for Texas. A ten percent (10%) late charge will be applied on the sixth (6th) day for Virginia properties. A five percent (5%) late charge will be applied on the sixth (6th) day and Washington DC properties.
- Re-let Fee – Resident agrees to be charged a Re-let fee equal to one month’s rent if they terminate the lease prior to the lease end date. (also see Early Termination Fee)
- Lockouts – Any borrowed keys must be returned within 24 hours. If it is not returned within 24 hours, the resident will incur a $50 fee. If you require our assistance after business hours, the resident will incur a $100 after-hours service fee.
- Mailbox – Residents are responsible for getting new copies of keys to their cluster mailbox.
- Rent Payments – $1 convenience fee is added to each portal payment. $25 administration fee for all other methods of rent payments (check, certified funds, ACH)
- Rekeys – The required and authorized rekeying process is at no charge to you. However, if any unauthorized rekeying is done, such as buying and replacing your own locks, there will be a $100 fee in addition to the cost of authorized rekeying to be done by a locksmith.
- Returned Payment/NSF Fee – A $35 fee will be applied anytime a check or payment is returned unpaid for any reason by the Tenant’s bank.
- Service/Maintenance Fee – A $25-$100 fee (as per lease) is applied to every work order submitted.
- Trip Charges – Unnecessary trips for service and maintenance will be subject to the cost of the service plus a trip charge of $90. Unnecessary trip items include those that are the resident’s responsibility including but not limited to, changing light bulbs, smoke detector batteries, or HVAC filters. Trip charges also occur if a vendor, member of the management team, or an agent makes an appointment with the resident and cannot access the home or the resident is not prepared for the appointment (i.e. move-in walkthrough, etc.)
- Unauthorized Pet Fee – If there is an unauthorized pet at the property, there is a $100 initial violation and a $10 per day violation fee until the pet is removed from the property.
- Unauthorized Resident – $100 per day.
- Other charges and fees as outlined in the lease
