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# Mars Hill Realty Group

Mars Hill Realty Group Main Site

## Sitemaps

- [XML Sitemap](https://www.marshillpropertymanagement.com/sitemap.xml): Contains all public & indexable URLs for this website.

## Blog

- [Blog](https://www.marshillpropertymanagement.com/blog/)
- [Today, Mars Hill Realty Group is celebrating Samantha and Corey Williams!](https://www.marshillpropertymanagement.com/today-mars-hill-realty-group-is-celebrating-samantha-and-corey-williams/) - Today, Mars Hill Realty Group is celebrating Samantha and Corey Williams! Today, Mars Hill Realty Group is celebrating Samantha and Corey Williams! Congratulations on closing on the sale of your investment property today!But to tell this story in its entirety, we have to rewind to early 2018… Samantha and Corey walked into their new home
- [Declutter your home fast!](https://www.marshillpropertymanagement.com/declutter-your-home-fast/) - A clutter-free home feels bigger, calmer, and easier to enjoy. Start with small habits like putting one item out for every new one that comes in, spending a few minutes tidying each day, and creating dedicated spaces for the things you use most. Little changes can make a big difference. Looking for a property management
- [May 2025 Newsletter](https://www.marshillpropertymanagement.com/may-2025-newsletter/) - STEWARD OUR INFLUENCE AND RESOURCES TO MAKE A POSITIVE, LASTING IMPACT ON PEOPLE Introducing New Mars Hill Employees! We are pleased to be expanding and welcoming new members of the Mars Hill team, Crystal and Suzanne! Crystal joins the Property Manager team in Texas and Suzanne is our new accounting team member focusing primarily on
- [Newsletter - April 2025](https://www.marshillpropertymanagement.com/newsletter-april-2025/) - Spring Into Action with Mars Hill! As we step into the beautiful month of April, we’re excited to bring you helpful tips. With the change of season comes new opportunities to enhance your property and home, celebrate the joys of spring, and care for the environment! Earth Day-April 22nd: Go Green and Save Green! Earth
- [Newsletter - March 2025](https://www.marshillpropertymanagement.com/newsletter-march-2025/) - Exciting News: We’re Now Using PropertyMeld! We’re thrilled to announce that we’ve partnered with PropertyMeld, a cutting-edge maintenance management platform designed to streamline the repair process and enhance your experience. With PropertyMeld, you can: - Easily submit maintenance requests online - Schedule repairs at your convenience - Receive real-time updates on your request status
- [Update from MHRG, February 2025](https://www.marshillpropertymanagement.com/update-from-mhrg-february-2025/) - Updated Landlord and Resident Handbooks Each quarter, we draw from our extensive experience managing hundreds of leases, renewals, and work orders across Texas, Virginia, and Washington, DC, to update our handbooks with the latest and greatest practices in property management. We’re excited to announce that our 1st quarter handbooks are now finalized and available on
- [Why list us as Additional Insured for Landlord Policies](https://www.marshillpropertymanagement.com/why-list-us-as-additional-insured-for-landlord-policies/) - To ensure that we are unified in our efforts to address any joint risk, we ask Landlords to list us as “Additional Insured” on their Landlord policies. "Additional Insured" is not the same as "Additional Interest." “Additional Interest” simply means we are notified of cancellations, renewals and policy changes, it does not extend any coverage. 
- [Mars Hill Filter Delivery Service](https://www.marshillpropertymanagement.com/mars-hill-filter-delivery-service/) - Changing your HVAC air filter monthly is one of the smallest home maintenance habits you can develop but it can result in the greatest positive impact to your health and finances. – Edward W. Lui, Mars Hill Realty Group Broker/Owner Over 90% of our owners have participated in this program to ship filters to our
- [The Law Of Attraction - How a 35 year Old Townhome Beat the Market](https://www.marshillpropertymanagement.com/the-law-of-attraction-how-a-35-year-old-townhome-beat-the-market/) - The Law of Attraction? Don’t worry, I’m not talking about a mythical dating strategy. The foundation for any great real estate investment is the type of occupant you attract. The Law of Attraction is that you generally will attract an occupant that is somewhat equal to the condition of your property. To some of
- [Home Showing Procedures (if you do not have an agent):](https://www.marshillpropertymanagement.com/home-showing-procedures-if-you-do-not-have-an-agent/) - There are two types of methods you can use to find a home for sale or rent. The first is the old-fashioned way. You email or call up the phone number for every home you are interested in and set an appointment with those respective owners/listing agents. Since you are setting the appointments and talking
- [Building on Raw land in Fairfax County](https://www.marshillpropertymanagement.com/building-on-raw-land-in-fairfax-county/) - When we first moved to Fairfax County we knew that homes in this area easily average in the $500,000 – $750,000 range…for starter homes! My family and I spent a few Saturdays looking at homes and we narrowed it down to three options: Buy a nice, newer home in Willowsford, located in Ashburn. The homes were awesome,
- [Feasibility Period for Land Contracts](https://www.marshillpropertymanagement.com/feasibility-period-for-land-contracts/) - Step 6: Feasibility Study Check out this beauty! It’s a Footprint Certification Plat that the soil experts at JT Frazier and the septic design company, Nokesville Design, put together to submit to Fairfax County. They also worked with a survey company, Schools and Townsend, for the boundary and topographic information. As you can tell, it’s
- [Interviewing Builders in Northern Virginia](https://www.marshillpropertymanagement.com/interviewing-builders-in-northern-virginia/) - In the Army we had a saying, “Hurry up and wait.” Many times you have to do things quickly, only to find yourself waiting around until you get orders to do another thing quickly. That’s how building a home can be. If you want to move in to your home by a certain date, you’ll probably
- [Designing Your Home](https://www.marshillpropertymanagement.com/designing-your-home/) - Welcome to Step 7: Home Design of building a home from scratch. This has been the most enjoyable step for us and it was in no small part to the designer we had working for us, Greg Godsey from Heritage Restorations. Home design can sometimes be handled in-house by the builder’s team. However, you always have

## Pages

- [Home](https://www.marshillpropertymanagement.com/) - Mars Hill Realty Group - A full-service real estate licensed company in Virginia, Washington D.C., and Texas. Call: 703-776-9223 now!
- [About](https://www.marshillpropertymanagement.com/about/)
- [Mars Meals](https://www.marshillpropertymanagement.com/mars-meals/) - AN OWNER APPRECIATION VISIT A meal with Edward, on us — and on your portfolio. Once a month, Edward — President of Mars Hill Realty Group, sits down with owner clients near them for a meal and a personal review of their property portfolio. No pitch. Just a thank-you, and a chance to talk through
- [Rental listing](https://www.marshillpropertymanagement.com/rental/)
- [Northern VA Property Management](https://www.marshillpropertymanagement.com/northern-va-property-management/) - Mars Hill Realty Group provides expert property management across Northern Virginia including Centreville, Falls Church, and the DC metro area. Licensed in Virginia. Call 703-776-9223 today.
- [Our Company](https://www.marshillpropertymanagement.com/our-company/) - Mars Hill Realty Group is your full-service property management resource in Texas and Northern Virginia Area. Call us now for all of your property management and real estate needs.
- [About DPB](https://www.marshillpropertymanagement.com/about-dpb/) - 30 years in business About Mars Hill Realty Group – Your Full-Service DC Area Property Management and Real Estate Resource Mars Hill Realty Group is a locally-owned, full-service real estate company that serves Austin, Texas.As a full-service real estate asset management company, we provide professional property management and real estate brokerage services. We believe great
- [Contact Us](https://www.marshillpropertymanagement.com/contact-us/) - section-76583de Address Registered Office:Centreville, VA 20121__________ Mailing Address:P.O. Box 5059, Georgetown, TX 78627 Phone (TX) 512-942-0024 (VA) 703-776-9223 After Hours Emergency Hotline:Phone: 512.688.6476 E-mail SupportTeam@marshillrealty.com YouTube Channel YourFavoriteHOMEboy.com section-7aed44d Interested in Finding Out More? Contact Us Today! Name * Phone * Email * Message * I agree to receive text messages from
- [Feedback](https://www.marshillpropertymanagement.com/feedback/) - We truly appreciate you taking the time to share your experience—it helps us improve. What did not meet your expectations? *
- [Privacy Policy](https://www.marshillpropertymanagement.com/privacypolicy/) - Privacy Policy This “Privacy Policy” describes the privacy practices of Mars Hill Realty Group INC and our subsidiaries andaffiliates (collectively, “Mars Hill Realty Group Inc”, “we”, “us”, or “our”) in connection with thehttps://www.marshillpropertymanagement.com website, and any other website that we own or control and whichposts or links to this Privacy Policy (collectively, the “Service”), in
- [Reviews](https://www.marshillpropertymanagement.com/reviews/) - How satisfied are you with our service? ★ ★ ★ ★ ★ Awesome! Which office would you like to review? Mars Hill Texas Mars Hill Virginia / DC We’re sorry to hear that. Want to leave feedback? Click here to send feedback What our clients love about Mars Hill Property Management ⭐⭐⭐⭐⭐ " I cannot
- [Applicants](https://www.marshillpropertymanagement.com/applicants/) - RENTAL APPLICATION INSTRUCTIONS: Application will not be processed until all FIVE STEPS are complete. All homes are rented as-is and must be physically seen by the applicant (no sight-unseen applications allowed). Upon acceptance, a one month security deposit will be required prior to move-in. See Resident Handbook for more details. For questions, please contact
- [Arlington VA Property Management](https://www.marshillpropertymanagement.com/arlingtonvapropertymanagement/) - Mars Hill Realty provides commercial property management services in Arlington, VA. Contact us for all your Arlington VA property management needs.
- [Giving Back](https://www.marshillpropertymanagement.com/giving-back/) - Giving Back to our Community Enhances Our Lives As human beings, we have the innate need to contribute to those around us. Whether it comes in the form of something like being there for a friend in need or contributing financially to a worthwhile cause, we realize the importance of giving back to society and
- [Services](https://www.marshillpropertymanagement.com/services/) - Services Buying Our agents offer expert representation for buying a home in Northern Virginia and the surrounding Washington, D.C. Metropolitan area, as well as in Austin, Texas. Our real estate team excels in communication and strives to always be available to you from start to finish. read more Property Management Instead of working for your
- [Danie Landlord handbook](https://www.marshillpropertymanagement.com/danie-landlord-handbook/) - Landlord Table of Contents Office Contact Information Office Locations And Contact Numbers Property Managers And Business Development Administration Support Team Service Team Accounting Support Team Corporate Staff Owner Paperwork Required Contracts (See Landlord Handbook Forms) Insurance Owner Information Form Other Documents Marketing/Leasing Procedures Leasing Fees Preparing The Home For Lease Professional Photography and Copywriting
- [Washington DC Homes for Rent](https://www.marshillpropertymanagement.com/washington-dc-homes-for-rent/)
- [Maryland Homes for Rent](https://www.marshillpropertymanagement.com/maryland-homes-for-rent/)
- [Texas Homes for Rent](https://www.marshillpropertymanagement.com/texas-homes-for-rent/)
- [Virginia Homes for Rent](https://www.marshillpropertymanagement.com/virginia-homes-for-rent/)
- [FAQ-Owner](https://www.marshillpropertymanagement.com/faq-owners/) - Landlord Handbook A full time Service Supervisor is on staff to address any issues after you move in a new home. read more Owner Information Form A full time Service Supervisor is on staff to address any issues after you move in a new home. read more Management Services A full time Service Supervisor is
- [](https://www.marshillpropertymanagement.com/8908-2/)
- [Owner Information Form](https://www.marshillpropertymanagement.com/owner-information-form/) - Owner Information Form (OIF) Please enable JavaScript in your browser to complete this form. Address Primary Name and Social Security number Name and Number to be listed in MLS How did you hear about us? Google Search Google Maps Thumbtack Zillow Yelp Angies List Referred by Name of the person Who referred Bank
- [Real Estate Forms old](https://www.marshillpropertymanagement.com/real-estate-forms-old/) - Real Estate Forms and Information Landlord Handbook Owner Information Form DC and MD Property Management and Listing Agreement Disclosure Forms VA Property Management Agreement VA Listing Agreement Property Management Owner Information Form Disclosure of Brokerage Relationship For Unrepresented Parties Business License Requirement for Washington D.C. Business License Instructions – Required for all owners of rental
- [Portfolio image with excerpt](https://www.marshillpropertymanagement.com/portfolio-image-with-excerpt/) - section-0797bcc All Model Comming soon Multi-family Move in ready Model Mauris pharetra diam Donec venenatis scelerisque ornare. Cras porttitor risus non sapien pretiumsapien pretium sapien pretium. Suspendisse Comming soon Curabitur vitae nibh Sed eget diam et mi sagittis pellentesque ut at velit. Etiam tristique, felis et Multi-family Vestibulum ornare convallis Suspendisse gravida volutpat justo facilisis
- [Typography](https://www.marshillpropertymanagement.com/typography/) - section-581c261 Capicola chuck picanha shoulder meatball brisket tri-tip jowl doner alcatra beef ribs. Burgdoggen jerky leberkas, pig bresaola shank sausage pork chop prosciutto drumstick filet mignon kielbasa strip steak tenderloin alcatra. Brisket swine ham andouille t-bone. Pork loin fatback pancetta short loin, boudin turkey jerky short ribs. Hamburger shankle porchetta, landjaeger meatloaf strip steak drumstick
- [Elements](https://www.marshillpropertymanagement.com/elements/) - section-35208de Layout Columns Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut massa sem, eleifend ac erat ac, malesuada luctus leo. Donec eu quam enim. Mauris ultrices vehicula lectus at tincidunt. Maecenas non mauris ut massa lacinia rutrum. Nullam lobortis, nisi in sodales sodales, justo neque convallis dui, vel pretium est urna non justo. Sed
- [FAQ](https://www.marshillpropertymanagement.com/faq/) - section-1d400b4 Lorem ipsum dolor sit amet, consectetur? Confirming your acceptance guarantees the job is yours. Usually there are other candidates in the process at this point so ensure you are committed adipiscing elit. Vestibulum tempor, lorem eu pellentesque ? Dolor eros porta enim, eu volutpat metus massa in nulla. Etiam sit amet risus tempus, facilisis
- [Our prosecc](https://www.marshillpropertymanagement.com/our-prosecc/) - we're starting with your major idea Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec lorem magna, dignissim nec hendrerit ut, laoreet ut nibh. Mauris pharetra, diam a interdum lacinia, nisl metus tincidunt dui, at consectetur turpis dui id odio. Vivamus congue laoreet pellentesque. Pellentesque habitant morbi tristique senectus et netus et malesuada fames ac
- [Services 2](https://www.marshillpropertymanagement.com/services-2/) - Services Energy Efficiency We hold a Master Rating status and awards for excellence in an industry of home builders. read more Smarting Home We offer a framing stage of inspection with our Site as well as a comprehensive monitor. read more Solaring Panells Management has served as a President of the Home Builders Society and
- [Portfolio image with title](https://www.marshillpropertymanagement.com/portfolio-image-with-title/) - section-274d421 All Model Comming soon Multi-family Move in ready Model Mauris pharetra diam Comming soon Curabitur vitae nibh Multi-family Vestibulum ornare convallis Model Aliquam erat volutpat urabitur Comming soon Etiam tristique felis et convallis Move in ready Orci varius natoque penatibus Model Vivamus id elit quis lorem Multi-family Curabitur lacinia, magna in Move in ready
- [Portfolio only image](https://www.marshillpropertymanagement.com/portfolio-only-image/) - section-548a1ab All Model Comming soon Multi-family Move in ready Mauris pharetra diam Curabitur vitae nibh Vestibulum ornare convallis Aliquam erat volutpat urabitur Etiam tristique felis et convallis Orci varius natoque penatibus Vivamus id elit quis lorem Curabitur lacinia, magna in Vestibulum consectetur

## FAQs

- [Summary of Fees](https://www.marshillpropertymanagement.com/faq/09-summary-of-fees/) - Summary of Fees Additional Bids - If a Landlord Level member wants a third bid, or an Investor Level member wants a fourth bid, they will be responsible for an additional bid cost of $50 per bid. Additional Services - Services not outlined in this handbook will be billed at $200/hour upon Landlord approval. Credit
- [02. Can I Qualify?](https://www.marshillpropertymanagement.com/faq/02-can-i-qualify/) - Please see tenant selection criteria below. Visit the home to make sure it is a good fit for you and then we can make a decision based off your completed application packet. https://www.marshillpropertymanagement.com/service/tenant-selection-criteria/
- [End of Management](https://www.marshillpropertymanagement.com/faq/07-modifications/) - End of Management Either party, the Landlord or the Property Manager, can give notice to terminate the leasing/management agreement after the initial 12-month period. The contract will terminate 60 days from notification. During the last 60 days of the management, the following will occur: The Landlord will be responsible for all bills and pay all
- [Modifications](https://www.marshillpropertymanagement.com/faq/07-summary-of-fees/) - Modifications This Agreement shall include any exhibits, addendums, schedules, and amendments along with any disclosures that may occur from time to time. Notwithstanding anything contained herein both Owner and Agent acknowledge that laws relating to the leasing and management of real estate in the State of Virginia, Maryland, Washington D.C. and Texas change from time
- [Renewals](https://www.marshillpropertymanagement.com/faq/06-renewals/) - Renewals Renewing the Lease If the resident does not provide us notice to end the lease, we will coordinate a lease renewal. We always attempt to increase the rent if the market will support it. If there are any changes to the lease, such as the owner moving from Investor to Landlord level, it would
- [Marketing / Leasing Procedures](https://www.marshillpropertymanagement.com/faq/04-marketingleasing-procedures/) - Marketing/Leasing Procedures Leasing Fees There are no start-up fees, we get paid out of the rent collected to make accounting and cash flow more convenient for you. Lease Only Service - We do not do lease-only services. Leasing and Management of the home - 100% of one month’s rent leasing fee (80% in TX). The
- [Owner Paperwork Required](https://www.marshillpropertymanagement.com/faq/03-owner-paperwork-required/) - Owner Paperwork Required The paperwork discussed in this section is required in order to properly set up an owner account in our management system. The following documents need to be completed, and proper designations made, in order to complete this: Fully executed contract package Copy of W9 Completely filled out “Owner Information Form” (Even if
- [Table of Contents](https://www.marshillpropertymanagement.com/faq/01-table-of-contents-2/) - Table of Contents Office Contact Information Office Locations And Contact Numbers Property Managers And Business Development Administration Support Team Service Team Accounting Support Team Corporate Staff Owner Paperwork Required Contracts (See Landlord Handbook Forms) Insurance Owner Information Form Other Documents Marketing/Leasing Procedures Leasing Fees
- [Office Contact Information](https://www.marshillpropertymanagement.com/faq/02-office-contact-information-2/) - Office Locations And Contact Numbers Texas Office: By Appointment Only Office: 512-942-0024 Virginia/Maryland/DC Office: By Appointment Only Office: 703-776-9223 Fax: 815-346-5180 Maintenance Emergency Hotline: 512-688-6476 Business Development Hotline: 703-337-3253 www.MarsHillPropertyManagement.com Property Managers Valerie Tillery Team Leader & Property Manager, TX-South Valerie@MarsHillTexas.com 512-359-5912 Edward Lui Property Manager, VA//DC Edward@MarsHillRealty.com 571-267-8639 Tosalyn Sellers Property Manager, TX-South
- [Property Management](https://www.marshillpropertymanagement.com/faq/05-property-management/) - Property Management Management Fees Single Family Residential The management fee is only charged on rents that we collect. Therefore, you will not be paying a management fee when we are marketing your home if it is vacant. 1 - 5 properties - 10% monthly management fee 6 - 10 properties - 9% monthly management fee
- [11.  Can I terminate the lease early if I am in the military and have orders for a PCS of 90 days or more?](https://www.marshillpropertymanagement.com/faq/11-can-i-terminate-the-lease-early-if-i-am-in-the-military-and-have-orders-for-a-pcs-of-90-days-or-more/) - You must give your landlord the appropriate notice, please refer to your lease or call the office.
- [10.  Can a landlord charge a termination fee for ending a lease early?](https://www.marshillpropertymanagement.com/faq/10-can-a-landlord-charge-a-termination-fee-for-ending-a-lease-early/) - Yes, if the owner approves an early termination, a termination fee of at least two months rent will be charged. (most apartment complexes charge this fee). Click here for Sample Early Termination of Lease Agreement.
- [9.  How much notice must the landlord give the tenant to vacate at the end of the lease?](https://www.marshillpropertymanagement.com/faq/9-how-much-notice-must-the-landlord-give-the-tenant-to-vacate-at-the-end-of-the-lease/) - The tenant must give whatever notice is required in the lease, generally 60 days.
- [8.  How much notice must the tenant give the landlord to vacate at the end of the lease?](https://www.marshillpropertymanagement.com/faq/8-how-much-notice-must-the-tenant-give-the-landlord-to-vacate-at-the-end-of-the-lease/) - The tenant must give whatever notice is required in the lease, generally 60 days.
- [7.  Can the tenant or landlord use the security deposit as the last month’s rent?](https://www.marshillpropertymanagement.com/faq/7-can-the-tenant-or-landlord-use-the-security-deposit-as-the-last-months-rent/) - No, the tenant is responsible for paying the rent until the property is vacated.
- [6.  How long does it take for the landlord to evict me?](https://www.marshillpropertymanagement.com/faq/6-how-long-does-it-take-for-the-landlord-to-evict-me/) - The time frame depends on the Courts and the Sheriff’s Department. The Court filings are included on your credit record just as poor credit card or loan payments are reported to credit bureaus. This information stays on your record for 7 years, just like any other negative credit information and can make it difficult for
- [5.  Can the owner file for eviction if the rent is just one day late?](https://www.marshillpropertymanagement.com/faq/5-can-the-owner-file-for-eviction-if-the-rent-is-just-one-day-late/) - Yes, the landlord may file for eviction if the rent is late, even just one day.
- [4.  How many days can rent be late?](https://www.marshillpropertymanagement.com/faq/4-how-many-days-can-rent-be-late/) - Rent cannot be late, it is due by the 1st of every month. If you pay rent after the first, your rent is late. If it is late more than 3 days a late fee and daily fees may be charged (check your lease for exact dates and fees)
- [3.  Can I move in on _________?](https://www.marshillpropertymanagement.com/faq/3-can-i-move-in-on-_________/) - Our company policy is to move in accepted applicants within 2 weeks of the property being ready for move-in.
- [01. Will this Home Accept Pets?](https://www.marshillpropertymanagement.com/faq/01-will-this-home-accept-pets/) - If you have a question about a size, type or breed of your pet, each owner will consider this at the TIME OF APPLICATION. Please visit the home to make sure it is a good fit for you and provide details on your pet on the application so we can make an informed decision.
- [06 - Summary of Fees](https://www.marshillpropertymanagement.com/faq/06-summary-of-fees/) - After Hours Charge - ​If a walkthrough must be conducted outside of normal business hours, the tenant may be subject to a $100 convenience fee Certified Letter -­ $20 if any resident caused situation demands a certified letter. Change of Move-­In Date -­ $50 plus prorated rent for the extra days. Possession date cannot be
- [05 - Resident Move-out Procedures](https://www.marshillpropertymanagement.com/faq/05-resident-move-out-procedures/) - a. Being contacted ­- As a resident, you agree to have other agents contact you to show the home. We begin marketing up to 90 days prior to the lease ending with just a sign and a few website postings. Agents will be instructed to make an appointment with you. Any interested prospects in the
- [04 - During Your Occupancy](https://www.marshillpropertymanagement.com/faq/04-during-your-occupancy/) - a. 1 week Post Move­-In Walkthrough At the pre move-in walkthrough the resident will be provided with either the (TX) TAR INVENTORY AND CONDITION FORM (I&C) or (VA/MD/DC) GCAAR PROPERTY INSPECTION REPORT. During the first five to seven days of occupancy, the resident will walk the home and make note of any cosmetic and/or
- [03 - Prior to Moving In](https://www.marshillpropertymanagement.com/faq/03-prior-to-moving-in/) - There are a few important items you will want to consider before renting from us. The terms “residents” and “tenants” will be used interchangeably throughout this handbook and your lease: a. As-­Is Condition ­ -­ Please know that the home you are renting will come in “as is” condition. This means that if the
- [02 – Office Contact Information](https://www.marshillpropertymanagement.com/faq/02-office-contact-information/) - TEXAS OFFICE: By Appointment Only Office: 512-942-0024 Fax: 815-346-5180 Maintenance Emergency: 512-688-6476 www.MarsHillTexas.com Valerie Thedford, TX Property Manager Valerie@MarsHillTexas.com 512-359-5912 SERVICE SUPPORT TEAM: Group Email: Service@MarsHillRealty.com Work Orders - Make-Readies - Walkthroughs - Estimates - Vendor Relations Tehl Fuller, Team Leader Tehl@MarsHillRealty.com 703-651-5625 Marquee Rueth Workorders@MarsHillRealty.com 703-656-9801 ACCOUNTING TEAM: Group Email: Accounting@MarsHillRealty.com New
- [01 – Table of Contents](https://www.marshillpropertymanagement.com/faq/01-table-of-contents/) - 1. Table of Contents 2. Office Contact Information 3. Prior to moving in a. As­-is Condition b. No Leasing Sight Unseen c. Tenant Selection Criteria d. Pet Policy e. Application Process and Procedures f. Security Deposit g. Rental Insurance h. Utility Information i. Pre Move-­in Walkthrough 4. During your Occupancy a. 1 week Post Move­in

## FAQs

- [Summary of Fees](https://www.marshillpropertymanagement.com/hrf_faq/09-summary-of-fees/) - Summary of Fees Additional Bids - If a Landlord Level member wants a third bid, or an Investor Level member wants a fourth bid, they will be responsible for an additional bid cost of $50 per bid. Additional Services - Services not outlined in this handbook will be billed at $200/hour upon Landlord approval. Credit
- [Property Management](https://www.marshillpropertymanagement.com/hrf_faq/05-property-management/) - Property Management Management Fees Single Family Residential The management fee is only charged on rents that we collect. Therefore, you will not be paying a management fee when we are marketing your home if it is vacant. 1 - 5 properties - 10% monthly management fee 6 - 10 properties - 9% monthly management
- [Owner Paperwork Required](https://www.marshillpropertymanagement.com/hrf_faq/03-owner-paperwork-required/) - Owner Paperwork Required The paperwork discussed in this section is required in order to properly set up an owner account in our management system. The following documents need to be completed, and proper designations made, in order to complete this: Fully executed contract package Copy of W9 Completely filled out “Owner Information Form” (Even
- [Summary Of Fees](https://www.marshillpropertymanagement.com/hrf_faq/06-summary-of-fees/) - After Hours Charge - If a walkthrough must be conducted outside of normal business hours, the tenant may be subject to a $200 convenience fee After Hours Work Order Charge - If a work order must be conducted outside of normal business hours because the tenant is not ok with remote entry, they will be
- [During Occupancy Of The Home](https://www.marshillpropertymanagement.com/hrf_faq/04-during-your-occupancy/) - During Occupancy Of The Home As manager of the property, the role of Mars Hill is to ensure that the tenants have an easy way to communicate what is needed to ensure that the property is well maintained. By accurately documenting the condition of the home at move-in, there are no surprise charges to the
- [Prior to Moving In](https://www.marshillpropertymanagement.com/hrf_faq/03-prior-to-moving-in/) - Prior To Moving In There are a few important topics that need to be outlined and reviewed prior to moving into one of our properties. Our goal is to provide clear expectations so that there are no surprises. The terms “residents” and “tenants” will be used interchangeably throughout this handbook and your lease As-Is Condition
- [Office Contact Information](https://www.marshillpropertymanagement.com/hrf_faq/02-office-contact-information/) - Office Contact Information Office Locations And Contact Numbers Texas Office: By Appointment Only Office: 512-942-0024 Virginia Office: By Appointment Only Office: 703-776-9223 Fax: 815-346-5180 Maintenance Emergency Hotline: 512-688-6476 Business Development Hotline: 703-337-3253 www.MarsHillPropertyManagement.com Property Management Team Property Management Administration - Marketing/Listings Group Email: PropertyManager@MarsHillRealty.com Name Title Email Phone Valerie Tillery Property Management Team Leader Valerie@MarsHillTexas.com
- [Office Contact Information](https://www.marshillpropertymanagement.com/hrf_faq/02-office-contact-information-2/) - Office Contact Information Office Locations And Contact Numbers Texas Office: By Appointment Only Office: 512-942-0024 Virginia Office: By Appointment Only Office: 703-776-9223 Fax: 815-346-5180 Maintenance Emergency Hotline: 512-688-6476 Business Development Hotline: 703-337-3253 www.MarsHillPropertyManagement.com Property Management Team Property Management Administration - Marketing/Listings Group Email: PropertyManager@MarsHillRealty.com Name Title Email Phone Valerie Tillery Property Management Team Leader Valerie@MarsHillTexas.com
- [Table of Contents](https://www.marshillpropertymanagement.com/hrf_faq/01-table-of-contents/) - Office Contact Information Office Locations And Contact Numbers Property Managers And Business Development Administration Support Team Service Team Accounting Support Team Corporate Staff Owner Paperwork Required Contracts (See Landlord Handbook Forms) Insurance Owner Information Form Other Documents Marketing/Leasing Procedures Leasing Fees Preparing The Home For Lease Professional Photography and Copywriting Traditional Marketing Mars Hill
- [Table of Contents](https://www.marshillpropertymanagement.com/hrf_faq/01-table-of-content/) - Office Contact Information Office Locations And Contact Numbers Property Managers And Business Development Administration Support Team Service Team Accounting Support Team Corporate Staff Prior To Moving In As-Is Condition Leasing Sight Unseen Tenant Selection Criteria Rental History Current Debt/Income Ratio Real Page Artificial Intelligence “AI” Score Credit History Employment Verification And History Criminal History Social
- [Resident Move-Out Procedures](https://www.marshillpropertymanagement.com/hrf_faq/05-resident-move-out-procedures/) - Being Contacted As a resident, you agree to have other agents contact you to show the home. We will put the property on the market, including MLS, social media, Mars Hill website and third-party websites, 45-60 days prior to your lease end date or move-out date, whichever comes first. Agents will be instructed to make
- [End of Management](https://www.marshillpropertymanagement.com/hrf_faq/07-end-of-management/) - End of Management Either party, the Landlord or the Property Manager, can give notice to terminate the leasing/management agreement after the initial 12 month period. The contract will terminate 60 days from notification. During the last 60 days of the management, the following will occur: The Landlord will be responsible for all bills and pay
- [Modifications](https://www.marshillpropertymanagement.com/hrf_faq/08-modifications/) - Modifications This Agreement shall include any exhibits, addendums, schedules, and amendments along with any disclosures that may occur from time to time. Notwithstanding anything contained herein both Owner and Agent acknowledge that laws relating to the leasing and management of real estate in the State of Virginia, Maryland, Washington D.C. and Texas change from time
- [Renewals](https://www.marshillpropertymanagement.com/hrf_faq/06-renewals/) - Renewals Renewing the Lease If the resident does not provide us notice to end the lease, we will coordinate a lease renewal. We always attempt to increase the rent if the market will support it. If there are any changes to the lease, such as the owner moving from Investor to Landlord level, it
- [Marketing / Leasing Procedures](https://www.marshillpropertymanagement.com/hrf_faq/04-marketing-leasing-procedures/) - Marketing/Leasing Procedures Leasing Fees There are no start-up fees, we get paid out of the rent collected to make accounting and cash flow more convenient for you. Lease Only Service - We do not do lease only services. Leasing and Management of the home - 100% of one month’s rent leasing fee (80% in TX).

## Projects

- [2451 Midtown Avenue Apt 724 in Alexandria, VA - $375,000](https://www.marshillpropertymanagement.com/project/2451-midtown-avenue-apt-724-in-alexandria-va-375000/) - Welcome to the luxury of your highrise condo at Midtown Alexandria Station! This condo has one of the few oversized outdoor patios in the entire complex giving the next owner valuable outdoor living space. Updated kitchen with granite counters, gas stove and stainless appliances make dinner prep a snap. Eat in, or enjoy your meal
- [Sold in Round Rock, TX](https://www.marshillpropertymanagement.com/project/sold-in-round-rock-tx/) - Here's your chance to own a turn-key rental home with paying tenants, professionally managed, and a known maintenance history going back to 2015! With great interest rates, cash flow real estate is back in the hot Austin market, and in this price range, more difficult to find than ever. Purchase this as a rental investment,
- [Sold in Fairfax, VA](https://www.marshillpropertymanagement.com/project/rarely-lived-in-townhome-that-is-just-1-mile-from-the-vienna-metro/) - Rarely lived in townhome that is just 1 mile from the Vienna metro and available today! Imagine cutting your commute to just the time it takes for your engine to warm up or going for a brisk walk each morning to the metro. Home backs to a nice yard and green space with no road
- [Sold in Pflugerville, TX](https://www.marshillpropertymanagement.com/project/investment-home-with-long-term-tenants-in-pflugerville-tx-300000/) - Investment Home with Long Term Tenants in Pflugerville, TX. Fully leased rental home in Pflugerville, TX with long term tenant that has been in the home since 2015 and just renewed for another 2 years. Here's your chance to own a piece of the red hot Austin market as it establishes itself as a national
- [Sold in Leesburg, VA](https://www.marshillpropertymanagement.com/project/1137-huntmaster-302-in-leesburg-virginia-285000/) - You will love all the natural light in this penthouse level condo! High ceilings, big windows and a skylight let in natural light for that extra spacious feel. Newly painted, wood floors and a beautiful fireplace just add to this home’s appeal. The kitchen is well appointed with modern appliances, new fridge and microwave, new
- [Sold in Georgetown, TX](https://www.marshillpropertymanagement.com/project/1800-northwest-blvd/) - This home has one of the largest yards on the market, a desirable trait that is increasingly becoming more rare in newer construction. There are moderate upgrades, no carpet in the home, good sized bedrooms and a fireplace. Easy access to IH35 and centrally located to dining, shopping, and downtown Georgetown makes this the ideal
- [Sold in Hutto, TX](https://www.marshillpropertymanagement.com/project/711-liard-river-road-in-hutto-tx-405000/) - This stunning two-level home offers a perfect blend of style and functionality. As you enter, you'll be greeted by a versatile bonus space off the foyer, ideal for a home office or playroom. The open concept living area seamlessly connects to the well-appointed kitchen, featuring a center island, ample prep space, and abundant storage. The
- [81 Fendall Avenue in Alexandria, Virginia](https://www.marshillpropertymanagement.com/project/81-fendall-avenue-in-alexandria-virginia-600000/) - With its stunning hardwood floors, fireplaces in both the living room and lower level bonus room and custom painted kitchen, this home has so much to offer. Lower level is set up as the perfect entertaining spot, with built-in bar complete with tap, wine/beverage fridge, fireplace and walk-out to covered back patio. Let the party
- [The Lone Star Bungalow.  From $350/night](https://www.marshillpropertymanagement.com/project/the-lone-star-bungalow-from-350-night/) - Short Term Rental available for rent in Georgetown, TX - 3Br/2.5Ba/Accommodates 8 guests - Located within walking distance to the Historic Georgetown square, this modern home was originally built in the 1930's and has been professionally designed and renovated from top to bottom! Vintage-inspired decor and furnishings mixed with modern touches with a private yard
- [Sold in Georgetown, TX](https://www.marshillpropertymanagement.com/project/305moulins/) - Conveniently located near SH130, 29 and the Georgetown Inner Loop, this beautiful two-story home has a private backyard with a spacious floorplan. The kitchen is open to the living room and has granite counters and the downstairs master suite is the perfect private retreat with double vanity, separate shower, tub, and fantastic walk-in closet. Three
- [Sold in Sterling, VA](https://www.marshillpropertymanagement.com/project/45500-baggett-terrace-in-sterling-va-510000/) - This 3BR-4BA townhome has been updated and transformed into an extraordinary, modern living space with beautiful hard wood flooring and lots of natural light that penetrates through the over-sized windows. The three story layout features a spacious master bedroom with large walk-in closets and bathroom. The huge deck is conveniently accessible from the kitchen and
- [Sold in Alexandria, VA](https://www.marshillpropertymanagement.com/project/6905-victoria-d-for-sale-in-alexandria-va/) - Welcome to 6905 Victoria Unit D, a rare 2 bedroom condo in the 22310 zip code/Franconia with in-unit washer and dryer convenience and walking distance to many restaurants, grocery stores and shops. Imagine needing a few groceries to complete your dinner plans and just taking a quick 10 minute walk to the local Amazon Fresh
- [Sold in Jarrell, TX](https://www.marshillpropertymanagement.com/project/for-sale-in-jarrell-tx/) - This 1 story home in the Sonterra West subdivision was built by DR Horton. The location is perfect for two reasons: 1. You are situated towards the end of a culdesac, which reduces the amount of cars passing your home, and 2. You are close to Interstate 35 with a 30 minute commute to Austin,
- [Sold in Georgetown, TX.](https://www.marshillpropertymanagement.com/project/308-debora-for-sale-in-georgetown-tx/) - Move in ready single story 4br home in Georgetown, TX. Open floorplan concept and large yard perfect for entertaining. Here's your chance to own a piece of the red hot Austin market as it establishes itself as a national leader in the tech space. This home is move-in ready and could also make a great
- [The Khaki Campbell.     From $740/night](https://www.marshillpropertymanagement.com/project/curabitur-vitae-nibh/) - Short Term Rental available for rent in The Poconos, PA - 5Br/3.5Ba/Accommodates 19 guests - Relax, Reset, Rejuvenate! The Khaki Campbell features an in home air purifier, premier entire home water filtration system, hot tub, seasonal lake views, games to keep young and old busy including a pool table, arcade systems and a kid's playset.
- [The Great Pyrenees.    From $850/night](https://www.marshillpropertymanagement.com/project/mauris-pharetra-diam/) - Short Term Rental available for rent in The Poconos, PA - 6Br/4.5Ba/Accommodates 22 Guests - Come to The Great Pyrenees and enjoy fresh mountain air and quality time with your family. We have a LOT of entertainment options at this home and there is NO NEED to even leave the property to have fun: Enjoy
- [The Berkshire.     From $920/night](https://www.marshillpropertymanagement.com/project/the-berkshire/) - Short Term Rental available for rent in The Poconos, PA - 7Br/3.5Ba/Accommodates 21 guests - Amazing location near golf course! Minutes to Lake Harmony and ski slopes (Jack Frost/Big Boulder). Endless activities within the house itself including: your very own home theater room equipped with IMAX like sound system, pool table, shuffleboard, foosball, card table,
- [JCS Farms.  From $450/night](https://www.marshillpropertymanagement.com/project/jcs-farms-from-450-night/) - Short Term Rental available for rent in the Northern Virginia - 5Br/3Ba/Accommodates 16 guests - JCS Farms is an upscale farmhouse built on 4 acres, next to a creek, and constructed around a 200 year old timberframe using traditional mortise and tenon joinery. The unique architecture of this antique barn frame combined with modern design
- [Sold in Clarksburg, MD](https://www.marshillpropertymanagement.com/project/for-sale-in-clarksburg-md-550000/) - Beautiful townhome built in 2017 features gorgeous wood floors, granite counters, open floor plan and more! Bonus space on entry level can be a second living area, game room or large study. Main living area is on second level, with kitchen and dining open to living room for optimum convenience and great entertaining. Upstairs you'll
- [Condo in National Harbor, MD.](https://www.marshillpropertymanagement.com/project/for-sale-in-national-harbor-md-256000/) - Turn Key Investment Condo in the heart of National Harbor, MD. This condo is just a few short steps from the Potomac River and located in the iconic National Harbor close to world class shopping, dining and entertainment. There are approximately 160 stores, 40 restaurants and very limited residential opportunities in this 350 acre waterfront

## Possessions

- [475 K Street NW, Unit 1110 Washington, DC 20001](https://www.marshillpropertymanagement.com/possession/475-k-street-nw-unit-1110-washington-dc-20001/) - section-5c57d70 section-8f3bab2 kitchen The kitchen you've been dreaming of... Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec lorem magna, dignissim nec hendrerit ut, laoreet ut nibh. Mauris pharetra, diam a interdum lacinia, nisl metus tincidunt dui, at consectetur turpis dui id odio. Vivamus congue laoreet pellentesque Explore section-819b7b0 you will be amazed Get better

## Services

- [Approved Vendors](https://www.marshillpropertymanagement.com/service/approved-vendors/) - section-0de5c4f Resident Portal Login Resident Portal Login Maintenance Troubleshooting Emergency After Hours Resident Portal Login Submit A Work Order section-96a05c7 Approved Vendors Texas Carpet Cleaning (If you have a pet, please notify the carpet cleaner so they can use an odor/pet treatment on the carpets per the lease) Diamondback Cleaners - (512) 864-4023 Steamers Carpet
- [Prospective Residents](https://www.marshillpropertymanagement.com/service/prospective-residents/) - section-39c2001 FAQs – Residents FAQs – Applicants Prospective Residents Current Residents section-a1d6f1f Consider Us Your Real Estate Matchmaker Like all good matchmaking, a pretty face is not enough for a healthy relationship. Mars Hill Realty may be the only property management company to use professional house photos and video walkthroughs. However, don’t just rent a
- [Forms and Information](https://www.marshillpropertymanagement.com/service/forms-and-information-2/) - section-24aa571 Landlord Handbook Forms and Information Forms and Information Our Guarantees Owner Portal Login Landlord Handbook section-5cebc8a Supporting Documents For Property Management (All States Require) Landlord Handbook Owner Information Form W9 Form Download Virginia Property Management Documents VA Property Management Agreement VA Listing Agreement VA Disclosure Form Texas Property Management Documents Texas Leasing and Property
- [FAQs - Residents](https://www.marshillpropertymanagement.com/service/faqs-residents/) - section-907699e FAQs – Residents FAQs – Applicants Prospective Residents Current Residents section-52fdbd0 Why has the convenience fee increased? Effective July 1, 2026, the convenience fee for ACH payments made through the Resident Portal will increase to $4. This change applies to all new leases and lease renewals on or after that date. This adjustment reflects
- [Tenant Program](https://www.marshillpropertymanagement.com/service/tenant-program/) - section-0a529b2 Program Overview Owner Program Tenant Program Vendor Program Referral Partner Program section-47fc37b Tenant Program Master Insurance Benefits Package Fee is $40.00 per month Insurance Coverage $100,000 Renters Insurance coverage $10,000 Content Coverage Easy Claims Process Click here to access the Asset Protect Master Policy SUBMIT CONTENTS CLAIM (When submitting claim use "20121" as Property
- [Owner Program](https://www.marshillpropertymanagement.com/service/owner-program/) - section-fb0ce38 Program Overview Owner Program Tenant Program Vendor Program Referral Partner Program section-dfd633c Owner Program Strengthening relationships is one of our company core values and we plan to do that with you through our Mars Hill Partner Club. Our Partner Club will consist of two membership levels: Investor Level and Landlord Level. Each with benefits
- [FAQs - Residents](https://www.marshillpropertymanagement.com/service/faqs-residents-2/) - section-285a0d1 FAQs – Residents FAQs – Applicants Prospective Residents Current Residents section-40fcfe2 Will this home accept pets? If you have a question about a size, type or breed of your pet, each owner will consider this at the TIME OF APPLICATION. Please visit the home to make sure it is a good fit for you
- [New Renters Apply Now](https://www.marshillpropertymanagement.com/service/new-renters-apply-now/) - New renters in Virginia and Texas can apply by following these 5 simple steps. We have a 100% paperless process and decisions are made within 2 business days of receiving a completed application.
- [Move Out Procedures](https://www.marshillpropertymanagement.com/service/move-out-procedures/) - section-e80926f Resident Portal Login Resident Portal Login Maintenance Troubleshooting Emergency After Hours Resident Portal Login Submit A Work Order section-9c6576c Move Out Procedures From Resident Handbook Chapter 5f: Post Move Out Walkthrough - The resident must be moved out by 11:59 p.m. on the day the lease ends. All keys, fobs, pool passes, parking passes,
- [Property Management Services](https://www.marshillpropertymanagement.com/service/property-management-services/) - Mars Hill Realty Group is a full-service property management company in Virginia, committed to the belief that your real estate investment should be hassle-free.
- [Investment](https://www.marshillpropertymanagement.com/service/investment/) - Do you want to invest in real estate in Northern Virginia for the high return on investment? Mars Hill Realty Group experts can help you achieve your goals without any hassle.
- [Buying and Selling](https://www.marshillpropertymanagement.com/service/buying-and-selling/) - Our team of highly trained, skilled negotiators and seasoned real estate professionals is committed to exceptional customer service and working cohesively so that our clients’ interests are best represented at all times.
- [Management Services](https://www.marshillpropertymanagement.com/service/management-services/) - A full time Service Supervisor is on staff to address any issues after you move in a new home.
- [Selling](https://www.marshillpropertymanagement.com/service/selling/) - Our team of highly trained, skilled negotiators and seasoned real estate professionals is committed to exceptional customer service and working cohesively so that our clients’ interests are best represented at all times.
- [Investment Property](https://www.marshillpropertymanagement.com/service/investment-property/) - Whether you are a new or experienced investor, we can help you to financial freedom by helping you develop a customized strategy that aligns with your financial goals based on market data and years of industry knowledge.
- [Prequalify to View Homes](https://www.marshillpropertymanagement.com/service/prequalify-to-view-homes/) - section-bccf31d Forms and Information Prequalify to View Homes Apply to Rent Now Resident Selection Criteria section-370fbf2 Prequalify to View Homes in Northern Virginia or Austin, Texas Thanks for your interest in a home professionally managed by Mars Hill Realty Group. We are the premiere Property Management company in Virginia and Austin, Texas. All of our
- [Forms and Information](https://www.marshillpropertymanagement.com/service/forms-and-information/) - section-71085c6 Forms and Information Prequalify to View Homes Apply to Rent Now Resident Selection Criteria section-b7f8d6c Supporting Documents (if applicable) Resident Handbook Authorization To Release Information And Addendum A Agreement (this includes the Benefits Package selection) Assistive Animal Medical Provider Form Sight Unseen Policy Exception Form Mold Addendum Guarantor Application And Lease Virginia Renters Packet
- [Forms and Information](https://www.marshillpropertymanagement.com/service/forms-and-information-3/) - section-e27cdf9 Forms and Information Prequalify to View Homes Apply to Rent Now Resident Selection Criteria section-85dbb43 Supporting Documents (if applicable) Assistive Animal Medical Provider Forms Sight Unseen Policy Exception Form Setting up Payments through the Portal Virginia Renters Packet Virginia Lease Tenants Rights and Responsibilities Disclosure of Dual Agency Disclosure of Designated Agency Useful Info
- [Forms and Information](https://www.marshillpropertymanagement.com/service/forms-and-information-4/) - section-cfd6567 Landlord Handbook Forms and Information Forms and Information Our Guarantees Owner Portal Login Landlord Handbook section-c29494a Supporting Documents For Property Management (All States Require) Landlord Handbook Owner Information Form W9 Form Download Virginia Property Management Documents VA Disclosure Form VA Property Management Agreement VA Listing Agreement Texas Property Management Documents Texas Leasing and Property
- [Apply to Rent Now](https://www.marshillpropertymanagement.com/service/apply-to-rent-now/) - section-1253a40 section-cd26ce2 Forms and Information Prequalify to View Homes Apply to Rent Now Resident Selection Criteria section-a9e9db2 RENTAL APPLICATION INSTRUCTIONS: Lease Application Packet Must Include The Following: Unless otherwise noted, all homes are rented as-is and must be physically seen by the applicant. If the home is on the market for 30+ days, out-of-state renters
- [Resident Portal Login](https://www.marshillpropertymanagement.com/service/tenant-portal-login/) - In order to streamline our communications and provide better service to you, we’ve created a personalized portal for you to access during your lease. Log in to your portal now!
- [Resident Portal Login](https://www.marshillpropertymanagement.com/service/resident-portal-login/) - section-6203b36 Resident Portal Login Resident Portal Login Maintenance Troubleshooting Emergency After Hours Resident Portal Login Submit A Work Order section-4710cf9 Submit a Work Order Responsive communication is one of the most important aspects of property management. In order to streamline our communications and provide better service, we have created a personalized portal for each resident.
- [Submit A Work Order](https://www.marshillpropertymanagement.com/service/submit-a-work-order/) - section-88c4b74 Resident Portal Login Resident Portal Login Maintenance Troubleshooting Emergency After Hours Resident Portal Login Submit A Work Order section-3d252d4 Submit a Work Order Resident Troubleshooting - See MAINTENANCE TROUBLESHOOTING page for simple, effective solutions to common work orders that we receive. You could save yourself a repair deductible and solve the problem quicker! Login
- [Resident Handbook](https://www.marshillpropertymanagement.com/service/resident-handbook/) - section-d77890d FAQs – Applicants FAQs – Residents Prospective Residents Current Residents section-51bdbe9 EACH APPLICANT MUST SIGN A SEPARATE COPYPLEASE ENSURE ALL FIELDS AND BOXES ARE COMPLETE BEFORE SUBMITTING I, (Applicant) have submitted an application to lease a property located at: The landlord, broker, or landlord’s representative is: Mars Hill Realty Group I give my permission:
- [Traffic Generation](https://www.marshillpropertymanagement.com/service/traffic-generation/) - Our team of highly trained, skilled negotiators and seasoned real estate professionals is committed to exceptional customer service and working cohesively so that our clients’ interests are best represented at all times.
- [Maintenance Troubleshooting](https://www.marshillpropertymanagement.com/service/maintenance-troubleshoot/) - section-b3cc374 Maintenance Troubleshooting Emergency After Hours Resident Portal Login Submit A Work Order Move In Procedures Move Out Procedures section-36d9bdc Resident Troubleshooting Guide Per the lease, please submit all work orders by logging into your portal. We have put together this troubleshooting guide to help you find solutions to common maintenance issues and help you
- [Team Execution](https://www.marshillpropertymanagement.com/service/team-execution/) - Our team of highly trained, skilled negotiators and seasoned real estate professionals is committed to exceptional customer service and working cohesively so that our clients’ interests are best represented at all times.
- [Our Guarantees](https://www.marshillpropertymanagement.com/service/our-guarantees/) - section-2ce6d76 Our Guarantees Owner Portal Login Landlord Handbook Forms and Information FAQ – Owners section-eb3f1b5
- [Resident Selection Criteria](https://www.marshillpropertymanagement.com/service/tenant-selection-criteria/) - section-fa15787 Forms and Information Prequalify to View Homes Apply to Rent Now Resident Selection Criteria section-c0add48 Resident Selection Criteria Mars Hill Realty Group, INC is committed to compliance with all local, state and federal fair housing laws. We comply with the Realtor Code of Ethics and the NARPM Code of Ethics. We do not discriminate
- [FAQs - Applicants](https://www.marshillpropertymanagement.com/service/faqs-applicants/) - section-0e53bea FAQs – Applicants FAQs – Residents Prospective Residents Current Residents section-45eccc4 Will this home accept pets? If you have a question about a size, type or breed of your pet, each owner will consider this at the TIME OF APPLICATION. Please visit the home to make sure it is a good fit for you
- [Buying](https://www.marshillpropertymanagement.com/service/buying/) - At Mars Hill Realty Group, we're here to listen, inform and guide you through deciding to buy a home in Northern Virginia, Washington, D.C., Maryland, Or Austin, Texas.
- [Landlord Handbook](https://www.marshillpropertymanagement.com/service/landlord-handbook/) - section-9b53e56 Our Guarantees Owner Portal Login Landlord Handbook Forms and Information FAQ – Owners section-9ddf6c9 Your Email (required)
- [Current Residents](https://www.marshillpropertymanagement.com/service/current-residents/) - A full time Service Supervisor is on staff to address any issues after you move in a new home.
- [Referral Agents](https://www.marshillpropertymanagement.com/service/referral-agents/) - section-712ebcd Leasing Agents Referral Agents section-42b2d57 Referral Agent Mars Hill understands the concerns that some agents may have when establishing a relationship with a property management firm. The property management firm should be a positive extension of the referring agents brand as well as a trusted business partner when that referral may want to buy.
- [Leasing Agents](https://www.marshillpropertymanagement.com/service/leasing-agents/) - section-b645b20 Leasing Agents Referral Agents section-e82e0ac Leasing Agent As a way of keeping our Mars Hill employees focused on providing our owners and tenants a superior property management experience, we rely on our agent partnerships to show our available rental properties. Mars Hill receives an average of 30-50 leads a month from potential tenants. Many
- [Referral Partner Program](https://www.marshillpropertymanagement.com/service/referral-partner-program/) - section-e762a8f Old Referral Partner Program Program Overview Owner Program Tenant Program Vendor Program section-a98f984 Referral Partner Program Our referral partners are the champions of our business. They’ve either referred Landlords to us or have introduced us to people who need a property manager in their network. We stay in touch with our referral partners through
- [Vendor Program](https://www.marshillpropertymanagement.com/service/vendor-program/) - section-c713432 Old Referral Partner Program Program Overview Owner Program Tenant Program Vendor Program section-3c7f9a7 Vendor Program Having great vendors that we can rely on to service our properties is one way that Mars Hill beats the competition. All of our vendors are internally rated on a 5 star system. We provide priority of work to
- [Assistive Animal Medical Provider Form](https://www.marshillpropertymanagement.com/service/assistive-animal-medical-provider-form/) - section-4e8b367 Apply to Rent Now Prequalify to View Homes Apply to Rent Now Tenant Selection Criteria Forms and Information Sight Unseen Policy Exception Form section-f013b10 Virginia Renters Packet Sample Lease Brokerage Disclosure for Unrepresented Parties Disclosure of Dual Agency Disclosure of Designated Agency Understanding Rights and Resp under the Virginia Res Disc Act Useful Info
- [Sight Unseen Policy Exception Form](https://www.marshillpropertymanagement.com/service/sight-unseen-policy-exception-form/) - section-aa6cd1f Apply to Rent Now Prequalify to View Homes Apply to Rent Now Tenant Selection Criteria Forms and Information Sight Unseen Policy Exception Form section-8688087 Virginia Renters Packet Sample Lease Brokerage Disclosure for Unrepresented Parties Disclosure of Dual Agency Disclosure of Designated Agency Understanding Rights and Resp under the Virginia Res Disc Act Useful Info
- [Emergency After Hours](https://www.marshillpropertymanagement.com/service/emergency-after-hours-assistance/) - section-73c81b5 Maintenance Troubleshoot Emergency After Hours Tenant Portal Login Submit A Work Order Move In Procedures Move Out Procedures section-af938c2 Submit a Work Order If you have a time sensitive work order that could qualify as an emergency, please call our Emergency Maintenance Hotline: 512-688-6476 From our Resident Handbook Chapter 4c: iii. Defining Time Sensitive
- [Program Overview](https://www.marshillpropertymanagement.com/service/program-overview/) - section-c3ba30c Old Referral Partner Program Program Overview Owner Program Tenant Program Vendor Program section-508f53c Mars Hill Partner Club Mars Hill Partner Club We realized that part of managing properties is about building a community. In order to strengthen our Mars Hill community, we have given some definition to the relationships that we have so that
- [FAQ - Owners](https://www.marshillpropertymanagement.com/service/faq-owners/) - section-69c7e79 Our Guarantees Our Guarantees DPB Landlord Handbook Owner Information Form Owner Portal Login Landlord Handbook section-81cc297 Can you provide access to current market data to understand the market price, absorption rates and the current competition? Every listing strategy must begin with the right understanding of market fundamentals. We help you understand the market as
- [Owner Portal Login](https://www.marshillpropertymanagement.com/service/owner-portal-login/) - section-487c58e Our Guarantees Our Guarantees DPB Landlord Handbook Owner Information Form Owner Portal Login Landlord Handbook section-4f233d6 Submit a Work Order Part of our “hassle-free” experience means that we give you the resources to access your account data 24 hours a day. You can log in to your portal to do any of the following:
- [Property Management](https://www.marshillpropertymanagement.com/service/property-management/) - We offer risk reducing guarantees, turn key solutions and a network of quality service providers that result in a hassle-free real estate investment. Grow your real estate portfolio with 0% stress and 100% peace of mind.
- [Move In Procedures](https://www.marshillpropertymanagement.com/service/move-in-procedures/) - section-6cf9d0c Maintenance Troubleshoot Emergency After Hours Assistance Tenant Portal Login Submit A Work Order Move In Procedures Move Out Procedures section-24c1e03 Move In Procedures The resident will conduct two walkthroughs once approved for the lease. From Resident Handbook Chapter 4a: Pre Move-In Walkthrough - Two days prior to moving in, a representative from Mars Hill
- [Market Positioning](https://www.marshillpropertymanagement.com/service/market-positioning/) - Our team of highly trained, skilled negotiators and seasoned real estate professionals is committed to exceptional customer service and working cohesively so that our clients’ interests are best represented at all times.
- [Market Intelligence](https://www.marshillpropertymanagement.com/service/market-intelligence/) - Our team of highly trained, skilled negotiators and seasoned real estate professionals is committed to exceptional customer service and working cohesively so that our clients’ interests are best represented at all times.
- [Mars Hill Partner Club](https://www.marshillpropertymanagement.com/service/mars-hill-partner-club/) - A full time Service Supervisor is on staff to address any issues after you move in a new home.
- [Negotiation Expertise](https://www.marshillpropertymanagement.com/service/negotiation-expertise/) - Our team of highly trained, skilled negotiators and seasoned real estate professionals is committed to exceptional customer service and working cohesively so that our clients’ interests are best represented at all times.
- [Market Preparation](https://www.marshillpropertymanagement.com/service/market-preparation/) - Our team of highly trained, skilled negotiators and seasoned real estate professionals is committed to exceptional customer service and working cohesively so that our clients’ interests are best represented at all times.
- [Your Turn-Key Solution](https://www.marshillpropertymanagement.com/service/your-turn-key-solution/) - Looking to build your real estate portfolio? Our experienced team of experts help guide real estate investors to financial freedom by acting on the strategy that aligns best with their financial goals.
- [Professionals (Pros) VS Amateurs (Joes)](https://www.marshillpropertymanagement.com/service/professionals-pros-vs-amateurs-joes/) - Looking to build your real estate portfolio? Our experienced team of experts help guide real estate investors to financial freedom by acting on the strategy that aligns best with their financial goals.
- [Analysis Tools:  Comparing, Validating and Valuing Properties](https://www.marshillpropertymanagement.com/service/analysis-tools-comparing-validating-and-valuing-properties/) - Looking to build your real estate portfolio? Our experienced team of experts help guide real estate investors to financial freedom by acting on the strategy that aligns best with their financial goals.
- [Case Studies for Two Metropolitan Markets](https://www.marshillpropertymanagement.com/service/case-studies-for-two-metropolitan-markets/) - Looking to build your real estate portfolio? Our experienced team of experts help guide real estate investors to financial freedom by acting on the strategy that aligns best with their financial goals.
- [Strategies for Real Estate Investing](https://www.marshillpropertymanagement.com/service/strategies-for-real-estate-investing/) - Looking to build your real estate portfolio? Our experienced team of experts help guide real estate investors to financial freedom by acting on the strategy that aligns best with their financial goals.
- [Benefits of Real Estate Investing](https://www.marshillpropertymanagement.com/service/benefits-of-real-estate-investing/) - Looking to build your real estate portfolio? Our experienced team of experts help guide real estate investors to financial freedom by acting on the strategy that aligns best with their financial goals.
- [Buying and Selling](https://www.marshillpropertymanagement.com/service/buying-and-selling-2/) - Whether you are a first-time home buyer or experienced investor, Mars Hill is committed to providing you with the highest quality buyer services. For sellers, Mars Hill's highly-qualified agents work with you to understand your needs and ensure that you get the highest possible price for your home.
- [Property Management](https://www.marshillpropertymanagement.com/service/property-management-about/) - With our full-service property management, you get a team of skilled professionals with the expertise to provide you with the highest level of service and the maximum return on your investment.
- [Investment](https://www.marshillpropertymanagement.com/service/investment-about/) - Buying an investment property is a huge step towards generating passive income. Our experienced team of experts help guide real estate investors to financial freedom by acting on the strategy that aligns best with their financial goals.

## Team members

- [Paola Espinoza](https://www.marshillpropertymanagement.com/member/paola-espinoza/)
- [Tosalyn Sellers](https://www.marshillpropertymanagement.com/member/tosalyn-sellers/)
- [Perry Santillan](https://www.marshillpropertymanagement.com/member/perry-santillan/)
- [Chloe Lui](https://www.marshillpropertymanagement.com/member/chloe-lui/)
- [Raffy Tatel](https://www.marshillpropertymanagement.com/member/raffy-tatel/)
- [Armando Colmenares](https://www.marshillpropertymanagement.com/member/armando/)
- [Joshua Lui](https://www.marshillpropertymanagement.com/member/joshua-lui/)
- [Brian Tanaka](https://www.marshillpropertymanagement.com/member/brian-tanaka/)
- [Cyrene Krizia Corpuz-Salting](https://www.marshillpropertymanagement.com/member/cyrene/)
- [Aurea Vargas](https://www.marshillpropertymanagement.com/member/aurea/)
- [Edward W. Lui](https://www.marshillpropertymanagement.com/member/edward/)
- [Mandy Forbis](https://www.marshillpropertymanagement.com/member/mandy-forbis/)
- [Suzanne Lester](https://www.marshillpropertymanagement.com/member/suzanne-lester/)
- [Wes Kalk](https://www.marshillpropertymanagement.com/member/wes-kalk/)
- [Rodney Biehle](https://www.marshillpropertymanagement.com/member/rodney-biehle/)
- [Travis Fletcher](https://www.marshillpropertymanagement.com/member/travis-fletcher/)
- [Natalie Gomez](https://www.marshillpropertymanagement.com/member/natalie-gomez/)
- [Levi Sangalang](https://www.marshillpropertymanagement.com/member/levi-sangalang/)
- [Des Manganaan](https://www.marshillpropertymanagement.com/member/des-manganaan/)
- [Melody Shiu](https://www.marshillpropertymanagement.com/member/melody/)
- [Ashley Daigle](https://www.marshillpropertymanagement.com/member/ashley-daigle/)
- [Bree Grasso](https://www.marshillpropertymanagement.com/member/bree-grasso/)
- [Christine Chapman](https://www.marshillpropertymanagement.com/member/christine-chapman/)
- [Jen Meitzen](https://www.marshillpropertymanagement.com/member/jen-meitzen/)
- [Margaret Strain](https://www.marshillpropertymanagement.com/member/margaret-strain/)
- [Valerie Tillery](https://www.marshillpropertymanagement.com/member/valerie/)
- [Maika Mae De Vera](https://www.marshillpropertymanagement.com/member/maika-mae-de-vera/)
- [Alicia Coursey](https://www.marshillpropertymanagement.com/member/alicia/)

## Categories

- [Uncategorized](https://www.marshillpropertymanagement.com/category/uncategorized/)
- [Homes](https://www.marshillpropertymanagement.com/category/homes/)
- [Landlord](https://www.marshillpropertymanagement.com/category/landlord/)
- [Resident](https://www.marshillpropertymanagement.com/category/resident/)
- [Property Management](https://www.marshillpropertymanagement.com/category/property-management/)
- [Monthly Newsletter](https://www.marshillpropertymanagement.com/category/monthly-newsletter/)
- [Social Media Post](https://www.marshillpropertymanagement.com/category/social-media-post/)

## Tags

- [Filter Delivery Service](https://www.marshillpropertymanagement.com/tag/filter-delivery-service/)
- [Mars Hill Filter Program](https://www.marshillpropertymanagement.com/tag/mars-hill-filter-program/)
- [property management in Austin Texas](https://www.marshillpropertymanagement.com/tag/property-management-in-austin-texas/)
- [property management in centreville](https://www.marshillpropertymanagement.com/tag/property-management-in-centreville/)
- [Property management in northern virginia](https://www.marshillpropertymanagement.com/tag/property-management-in-northern-virginia/)
- [property management in fairfax county](https://www.marshillpropertymanagement.com/tag/property-management-in-fairfax-county/)
- [investment home insurance](https://www.marshillpropertymanagement.com/tag/investment-home-insurance/)
- [additional insured for property management](https://www.marshillpropertymanagement.com/tag/additional-insured-for-property-management/)

## FAQ Groups

- [RH01](https://www.marshillpropertymanagement.com/?faq-group=rh01)
- [RH02](https://www.marshillpropertymanagement.com/?faq-group=rh02)
- [RH03](https://www.marshillpropertymanagement.com/?faq-group=rh03)
- [RH04](https://www.marshillpropertymanagement.com/?faq-group=rh04)
- [RH05](https://www.marshillpropertymanagement.com/?faq-group=rh05)
- [RH06](https://www.marshillpropertymanagement.com/?faq-group=rh06)
- [LH01](https://www.marshillpropertymanagement.com/?faq-group=lh01)
- [LH02](https://www.marshillpropertymanagement.com/?faq-group=lh02)
- [LH03](https://www.marshillpropertymanagement.com/?faq-group=lh03)
- [LH04](https://www.marshillpropertymanagement.com/?faq-group=lh04)
- [LH05](https://www.marshillpropertymanagement.com/?faq-group=lh05)
- [LH06](https://www.marshillpropertymanagement.com/?faq-group=lh06)
- [LH08](https://www.marshillpropertymanagement.com/?faq-group=lh08)
- [FAQ01](https://www.marshillpropertymanagement.com/?faq-group=faq01)
- [FAQ02](https://www.marshillpropertymanagement.com/?faq-group=faq02)
- [FAQ03](https://www.marshillpropertymanagement.com/?faq-group=faq03)
- [FAQ04](https://www.marshillpropertymanagement.com/?faq-group=faq04)
- [FAQ05](https://www.marshillpropertymanagement.com/?faq-group=faq05)
- [FAQ06](https://www.marshillpropertymanagement.com/?faq-group=faq06)
- [FAQ07](https://www.marshillpropertymanagement.com/?faq-group=faq07)
- [FAQ08](https://www.marshillpropertymanagement.com/?faq-group=faq08)
- [FAQ09](https://www.marshillpropertymanagement.com/?faq-group=faq09)
- [FAQ10](https://www.marshillpropertymanagement.com/?faq-group=faq10)
- [FAQ11](https://www.marshillpropertymanagement.com/?faq-group=faq11)
- [LH07](https://www.marshillpropertymanagement.com/?faq-group=lh07)
- [LH09](https://www.marshillpropertymanagement.com/?faq-group=lh09)

## Portfolio Categories

- [For Sale](https://www.marshillpropertymanagement.com/portfolio/for-sale/)
- [The Poconos, PA Vacation Rentals](https://www.marshillpropertymanagement.com/portfolio/the-poconos-pennsylvania/)
- [Sold Investment Properties](https://www.marshillpropertymanagement.com/portfolio/sold/)
- [Northern Virginia Vacation Rentals](https://www.marshillpropertymanagement.com/portfolio/northern-virginia/)
- [Central Texas Vacation Rentals](https://www.marshillpropertymanagement.com/portfolio/central-texas-vacation-rentals/)

## possessions Categories

- [House](https://www.marshillpropertymanagement.com/possessions/house/)

## Services Categories

- [Home](https://www.marshillpropertymanagement.com/services/home/)
- [Services](https://www.marshillpropertymanagement.com/services/services/)
- [Owners](https://www.marshillpropertymanagement.com/services/owners/)
- [About Page](https://www.marshillpropertymanagement.com/services/about-page/)
- [Partner Club](https://www.marshillpropertymanagement.com/services/partner-club/)
- [Management Services](https://www.marshillpropertymanagement.com/services/management-services/)
- [Residents](https://www.marshillpropertymanagement.com/services/residents/)
- [Prospective Residents](https://www.marshillpropertymanagement.com/services/prospective-residents/)
- [Current Residents](https://www.marshillpropertymanagement.com/services/current-residents/)
- [agent](https://www.marshillpropertymanagement.com/services/agent/)
- [Selling](https://www.marshillpropertymanagement.com/services/selling/)
- [Investment](https://www.marshillpropertymanagement.com/services/investment/)